Privacy Policy
Last updated - December 15, 2021PRIVACY NOTICE
Thank you for choosing to be part of our community at Pradeenav Tikaana Private Limited, doing business as Tikaana ("Tikaana," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at contact@tikaana.com
This privacy notice describes how we might use your information if you:
- Visit our website at http://www.tikaana.com
- Download and use our mobile application — Tikaana
- Engage with us in other related ways ― including any sales, marketing, or events
In this privacy notice, if we refer to:
- "Website," we are referring to any website of ours that references or links to this policy
- "App," we are referring to any application of ours that references or links to this policy, including any listed above
- "Services," we are referring to our Website, App, and other related services, including any sales, marketing, or events
The purpose of this
privacy notice is to explain to you in the clearest way
possible what information we collect, how we use it, and what
rights you have in relation to it. If there are any terms in
this privacy notice that you do not agree with, please
discontinue use of our Services immediately.
Please
read this privacy notice carefully, as it will help you
understand what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO
WE COLLECT?
Personal
information you disclose to us
In
Short: We
collect personal information that you provide to us.
We collect personal
information that you voluntarily provide to us when you register
on the
Services,
express an interest in
obtaining information about us or our products and Services, when
you participate in activities on the Services
(such as by posting messages
in our online forums or entering competitions, contests or
giveaways)
or otherwise when you
contact us.
The personal information
that we collect depends on the context of your interactions
with us and the Services
, the choices you
make and the products and features you use. The personal
information we collect may include the following:
Payment
Data. We may collect data necessary to process your payment if
you make purchases, such as your payment instrument number
(such as a credit card number), and the security code
associated with your payment instrument. All payment data is
stored by Instamojo . You may find
their privacy notice link(s) here:
https://www.instamojo.com/company/privacy/
.
All personal information
that you provide to us must be true, complete and accurate, and
you must notify us of any changes to such personal information.
Information
collected through our App
In
Short: We
collect information regarding your geolocation,
mobile device,
push notifications,
when you use our App.
If you use our App, we also
collect the following information:
- Geolocation
Information. We may request access or permission to and track
location-based information from your mobile device, either
continuously or while you are using our App, to provide
certain location-based services. If you wish to change our
access or permissions, you may do so in your device's
settings.
- Mobile Device
Access. We may request access or permission to certain
features from your mobile device, including your mobile
device's
camera ,microphone ,storage ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Push
Notifications. We may request to send you push notifications
regarding your account or certain features of the App. If you
wish to opt-out from receiving these types of communications,
you may turn them off in your device's settings.
This information is
primarily needed to maintain the security and operation of
our App, for troubleshooting and for our internal analytics
and reporting purposes.
2. HOW DO WE USE YOUR
INFORMATION?
In
Short: We process your information for
purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our
legal obligations, and/or your consent.
We use personal
information collected via our Services
for a variety of business purposes described below. We
process your personal information for these purposes in
reliance on our legitimate business interests, in order to
enter into or perform a contract with you, with your consent,
and/or for compliance with our legal obligations. We indicate
the specific processing grounds we rely on next to each
purpose listed below.
We use the information we
collect or receive:
- To
facilitate account creation and logon process. If you choose
to link your account with us to a third-party account (such
as your Google or Facebook account), we use the information
you allowed us to collect from those third parties to
facilitate account creation and logon process for the
performance of the contract.
- To post
testimonials. We post testimonials on our
Services
- Request
feedback. We may use your information to request feedback
and to contact you about your use of our
Services .
- To
enable user-to-user communications. We may use your
information in order to enable user-to-user communications
with each user's consent.
- To
manage user accounts. We may use your information for the
purposes of managing our account and keeping it in working
order.
- To send
administrative information to you. We may use your personal
information to send you product, service and new feature
information and/or information about changes to our terms,
conditions, and policies.
- To
protect our Services. We may use your information as part of
our efforts to keep our
Services safe and secure (for example, for fraud monitoring and prevention).
- To
enforce our terms, conditions and policies for business
purposes, to comply with legal and regulatory requirements
or in connection with our contract.
- To
respond to legal requests and prevent harm. If we receive a
subpoena or other legal request, we may need to inspect the
data we hold to determine how to respond.
- Fulfill
and manage your orders. We may use your information to
fulfill and manage your orders, payments, returns, and
exchanges made through the
Services .
- Administer
prize draws and competitions. We may use your information
to administer prize draws and competitions when you elect to
participate in our competitions.
- To
deliver and facilitate delivery of services to the user. We
may use your information to provide you with the requested
service.
- To
respond to user inquiries/offer support to users. We may
use your information to respond to your inquiries and solve
any potential issues you might have with the use of our
Services.
In
Short: We only share information with your
consent, to comply with laws, to provide you with
services, to protect your rights, or to fulfill business
obligations.
We may process or share
your data that we hold based on the following legal basis:
- Consent:
We may process your data if you have given us specific
consent to use your personal information for a specific
purpose.
- Legitimate
Interests: We may process your data when it is reasonably
necessary to achieve our legitimate business interests.
- Performance
of a Contract: Where we have entered into a contract with
you, we may process your personal information to fulfill
the terms of our contract.
- Legal
Obligations: We may disclose your information where we
are legally required to do so in order to comply with
applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in
response to a court order or a subpoena (including in
response to public authorities to meet national security
or law enforcement requirements).
- Vital
Interests: We may disclose your information where we
believe it is necessary to investigate, prevent, or take
action regarding potential violations of our policies,
suspected fraud, situations involving potential threats to
the safety of any person and illegal activities, or as
evidence in litigation in which we are involved.
More specifically, we
may need to process your data or share your personal
information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. HOW LONG
DO WE KEEP YOUR INFORMATION?
In
Short: We keep your information for as
long as necessary to fulfill the purposes outlined
in this privacy notice unless otherwise required by
law.
We will only
keep your personal information for as long as it is
necessary for the purposes set out in this privacy
notice, unless a longer retention period is required
or permitted by law (such as tax, accounting or
other legal requirements). No purpose in this notice
will require us keeping your personal information
for longer than
one (1) months past the
termination of the user's account .
When we have no
ongoing legitimate business need to process your
personal information, we will either delete or
anonymize such information, or, if this is not
possible (for example, because your personal
information has been stored in backup archives),
then we will securely store your personal
information and isolate it from any further
processing until deletion is possible.
5. HOW DO WE
KEEP YOUR INFORMATION SAFE?
In
Short: We aim to protect your personal
information through a system of organizational and
technical security measures.
We have
implemented appropriate technical and organizational
security measures designed to protect the security
of any personal information we process. However,
despite our safeguards and efforts to secure your
information, no electronic transmission over the
Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise
or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to
defeat our security, and improperly collect, access,
steal, or modify your information. Although we will
do our best to protect your personal information,
transmission of personal information to and from our
Services
is at your own risk. You should only access
the Services
within a secure environment.
6. DO WE
COLLECT INFORMATION FROM MINORS?
In
Short: We do not knowingly collect data
from or market to children under 18 years of age.
We do not
knowingly solicit data from or market to children
under 18 years of age. By using the Services
, you represent that you are at least 18 or
that you are the parent or guardian of such a minor
and consent to such minor dependent’s use of the Services
. If we learn that personal information from
users less than 18 years of age has been collected,
we will deactivate the account and take reasonable
measures to promptly delete such data from our
records. If you become aware of any data we may have
collected from children under age 18, please contact
us at
tikaanacoliving@gmail.com
.
7. WHAT ARE
YOUR PRIVACY RIGHTS?
In
Short: You may review,
change, or terminate your account at any time.
If you are a
resident in the EEA or UK and you believe we are
unlawfully processing your personal information, you
also have the right to complain to your local data
protection supervisory authority. You can find their
contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a
resident in Switzerland, the contact details for the
data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have
questions or comments about your privacy rights, you
may email us at contact@tikaana.com .
Account
Information
If you would
at any time like to review or change the
information in your account or terminate your
account, you can:
Contact us using the contact information provided.
Log in to your account settings and update your user account.
Upon your
request to terminate your account, we will
deactivate or delete your account and information
from our active databases. However, we may retain
some information in our files to prevent fraud,
troubleshoot problems, assist with any
investigations, enforce our Terms of Use and/or
comply with applicable legal requirements.
Opting
out of email marketing: You can unsubscribe from
our marketing email list at any time by clicking on
the unsubscribe link in the emails that we send or
by contacting us using the details provided below.
You will then be removed from the marketing email
list — however, we may still communicate with you,
for example to send you service-related emails that
are necessary for the administration and use of
your account, to respond to service requests, or
for other non-marketing purposes. To otherwise
opt-out, you may:
Contact us using the contact information provided.
8. CONTROLS
FOR DO-NOT-TRACK FEATURES
Most web
browsers and some mobile operating systems and
mobile applications include a Do-Not-Track ("DNT")
feature or setting you can activate to signal your
privacy preference not to have data about your
online browsing activities monitored and collected.
At this stage no uniform technology standard for
recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to
DNT browser signals or any other mechanism that
automatically communicates your choice not to be
tracked online. If a standard for online tracking
is adopted that we must follow in the future, we
will inform you about that practice in a revised
version of this privacy notice.
9. DO
CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes, if you are a resident of
California, you are granted specific rights
regarding access to your personal information.
California
Civil Code Section 1798.83, also known as the
"Shine The Light" law, permits our users who are
California residents to request and obtain from us,
once a year and free of charge, information about
categories of personal information (if any) we
disclosed to third parties for direct marketing
purposes and the names and addresses of all third
parties with which we shared personal information
in the immediately preceding calendar year. If you
are a California resident and would like to make
such a request, please submit your request in
writing to us using the contact information
provided below.
If you are
under 18 years of age, reside in California, and
have a registered account with a Service
, you have the right to request removal of
unwanted data that you publicly post on the Services
. To request removal of such data, please
contact us using the contact information provided
below, and include the email address associated
with your account and a statement that you reside
in California. We will make sure the data is not
publicly displayed on the Services
, but please be aware that the data may not
be completely or comprehensively removed from all
our systems (e.g. backups, etc.).
10. DO WE
MAKE UPDATES TO THIS NOTICE?
In
Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update
this privacy notice from time to time. The updated
version will be indicated by an updated "Revised"
date and the updated version will be effective as
soon as it is accessible. If we make material
changes to this privacy notice, we may notify you
either by prominently posting a notice of such
changes or by directly sending you a notification.
We encourage you to review this privacy notice
frequently to be informed of how we are protecting
your information.
11. HOW CAN
YOU CONTACT US ABOUT THIS NOTICE?
If you have
questions or comments about this notice, you may contact our Data
Protection Officer (DPO) , , by email
at tikaanacoliving@gmail.com , by phone at
6309266677 ,
or by post
to:
12. HOW CAN
YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the
applicable laws of your country, you may have the
right to request access to the personal information
we collect from you, change that information, or
delete it in some circumstances. To request to
review, update, or delete your personal
information, please submit
a request form by clicking
here
.
This privacy policy was created using Termly's Privacy
Policy Generator.